New Account Engagement Platform Drives Customer Success

dinsdag, 07 juli 2015 17:07 Laatste update op: dinsdag, 07 juli 2015 17:07 Geschreven door jpko 0 Reacties


Lees hier het meest recente artikel van crm-daily.com.

“SAN FRANCISCO — Customer Success experts, Waypoint Group, announce the release of its account-based feedback and engagement engine, TopBox. A SaaS solution uniquely designed for B2B companies, TopBox enables account teams to automatically view feedback linked with financials to prioritize action and measure customer success ROI. Role-based reporting directs teams to effectively close the loop with the appropriate contact at all levels — decision makers, influencers, and day-to-day users — to reduce churn and increase satisfaction. “



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Bron: crm-daily.com, 2015-07-07 17:07:17

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Tags:  analytics, article, customer, customer-experience, customer-success, dfp, enterprise, manager, news, nfn, sales
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