BMC Debuts Remedy 9 for ‘People-Centered’ IT Management

vrijdag, 29 mei 2015 17:18 Laatste update op: vrijdag, 29 mei 2015 17:18 Geschreven door jpko 0 Reacties


Lees hier het meest recente artikel van crm-daily.com.

“Remedy Service Management 9.0, the new IT service management (ITSM) platform from BMC, is designed to provide both IT managers and end users with a more intuitive, consumer-type experience. BMC announced the release of the new platform, which it claims can boost IT productivity by up to 75 percent, earlier this month. BMC said the Remedy 9 platform provides a Smart Reporting feature for IT professionals that delivers custom reports, dashboards and user-friendly interfaces for “better, faster decisions.” For end users in the enterprise, Remedy 9 offers MyIT for cloud-based service management and self service. “



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Bron: crm-daily.com, 2015-05-29 17:18:03

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