Tis the Season for Caller ID Spoofing

Graag wil de redactie dit artikel van crm-daily.com met je delen

“PORTLAND — Black Friday marks the beginning of increased consumer spending as well as increased fear of targeted financial fraud attacks and identity theft. TRUSTID has introduced an advanced solution for financial institutions to screen for fraudulent calls instantly and invisibly before the customer service representative ever speaks to the caller. Valued customers get help faster, while suspicious callers get routed to forewarned staff”