FTC Says AT&T Misled Customers with Unlimited Data

donderdag, 30 oktober 2014 14:37 Laatste update op: donderdag, 30 oktober 2014 14:37 Geschreven door Redactie CRMdirectory.nl 0 Reacties


Lees hier het meest recente artikel van crm-daily.com.

“AT&T is being sued by the government over allegations it misled millions of smartphone customers who were promised unlimited data but had their Internet speeds cut by the company — slowing their ability to open web pages or watch streaming video. The Federal Trade Commission filed its complaint Tuesday against AT&T Mobility Inc., charging that the telecom company failed to adequately disclose to customers that it would reduce data speeds if they went over a certain amount of data use in a billing cycle. The practice, known as throttling, slowed web browsing, GPS navigation or streaming videos”



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Bron: crm-daily.com, 2014-10-30 14:37:27

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Tags:  att, contracts, lawsuit, marketing, network, public-sector, slow, web-browsing
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