Graag wil de redactie dit artikel van crm-daily.com met je delen
“So you want to choose a platform for customer relationship management (CRM) — one that will help automate repetitive sales tasks and ultimately boost sales and customer satisfaction. The question is, “Where do you begin?” Fortunately, Gartner’s recently released ‘Magic Quadrant for Sales Force Automation’ (SFA) offers a wealth of comparative data that can help you narrow down your choices, especially with so many newcomers to the market. “