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“Verizon Wireless was pulling a Netflix of sorts. In the midst of three unexplained data outages in less than a month, the wireless carrier decided to start charging customers a $2 fee to pay their bill on its Web site”
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“Four new types of American shoppers have emerged this holiday season. “
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“Nowhere is the Internet’s democratic nature clearer than in the user-generated reviews on such Web sites as Yelp and TripAdvisor. “
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“For the first time since the financial crisis of 2008, price mattered less for online holiday shoppers. Finding the best merchandise and receiving more information about products were more important to consumers this year, according to ForeSee’s 2011 Holiday E-Retail Satisfaction index released today. “
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“Laura Fuller has her choice of three Florida airports when she travels for her job at a software company. Jacksonville International and Orlando International airports offer more frequent and inexpensive flights”